Acceptance of Terms

By accessing, browsing or using BrewHaven, you agree to these Terms of Service and to any additional policies or information displayed during checkout that apply to your order.

If you do not agree with these terms, you should not use the store or submit an order.

Use of the Store

BrewHaven is provided for lawful personal shopping and information purposes. You are responsible for ensuring that information you submit through the store is accurate, current and complete.

• Do not interfere with the normal operation or security of the store.
• Do not use the store for unlawful, fraudulent or abusive activity.
• Do not attempt to gain unauthorized access to accounts, systems or restricted information.

Product Information

BrewHaven presents information about tea, coffee, matcha, café drinks, ready-to-drink beverages and non-alcoholic options as clearly as reasonably possible.

Product appearance, packaging, availability and other details may change. Images are intended to help illustrate products or beverage moments, and display settings may affect how colors and details appear on your device.

Customers who need ingredient, allergen or other product-specific information should review the information provided with the applicable product before purchase and use.

Pricing & Payment

Prices and the total amount payable are shown through the store and checkout. You are responsible for reviewing the order total before submitting payment.

Payment methods are those displayed during checkout. Authorization and transaction timing may depend on the card issuer, bank or payment provider involved.

Never send full payment card numbers, card security codes or account passwords to BrewHaven through ordinary email, messaging or contact forms.

Orders

Submission of an order does not guarantee that every item will remain available. If an order cannot be completed as submitted, BrewHaven may contact you using the information associated with the order where appropriate.

You are responsible for reviewing product selections, quantities, contact details, delivery information and payment information before completing checkout.

Shipping & Delivery

BrewHaven's stated shipping time is 3–5 business days. Shipping time refers to the period used to prepare an order for shipment and is separate from any carrier transit time.

Delivery timing can be affected by destination, carrier operations, weather, address accuracy and other circumstances outside the ordinary preparation process.

Customers are responsible for providing a complete and accurate delivery address at checkout.

Returns & Refunds

Returns, exchanges and refunds are handled according to the return information made available by BrewHaven and any rights that apply under applicable law.

If you have an order-specific question, contact BrewHaven with the information needed to identify the order. Do not include confidential payment credentials in your message.

Third-Party Services

Parts of the shopping experience may depend on third-party services such as payment processing, delivery, hosting or other technical providers. Those providers may operate under their own terms and privacy practices.

BrewHaven does not control every aspect of third-party systems and cannot guarantee that an external service will always be uninterrupted or error-free.

Intellectual Property

BrewHaven store content, including original text, layout, branding, graphics and other original materials, may not be copied, reproduced, republished or commercially exploited without permission except where applicable law permits otherwise.

Third-party trademarks, service marks or content remain the property of their respective owners where applicable.

Prohibited Use

You may not use BrewHaven in a way that damages the store, disrupts another person's use, violates applicable law or attempts to misuse store systems.

• Do not introduce malicious code or attempt to bypass security controls.
• Do not collect information from the store through unauthorized automated methods.
• Do not impersonate another person or submit information you are not authorized to use.
• Do not use store content in a misleading or unlawful manner.

Store Availability & Disclaimers

BrewHaven aims to keep the store available and information reasonably current, but temporary interruptions, technical errors or changes may occur.

Except where applicable law provides otherwise, the store and its content are provided without a promise that access will be uninterrupted, that every display will be error-free or that every item will remain continuously available.

Limitation of Liability

To the extent permitted by applicable law, BrewHaven is not responsible for losses caused solely by circumstances outside its reasonable control, including third-party service interruptions, carrier delays or misuse of the store by a customer.

Nothing in these terms is intended to exclude, restrict or waive any right or remedy that cannot legally be excluded, restricted or waived.

Changes to These Terms

BrewHaven may update these Terms of Service when store practices, features or legal requirements change. The current version should be reviewed when using the store or placing a new order.

The date shown at the top of this page identifies when this version was last updated.

Contact

Questions about these Terms of Service or an order can be directed to BrewHaven using the contact information provided below.

When contacting us about an order, include enough information to help identify the order but do not send full card numbers, card security codes or passwords.